Something sets us apart.Actually, it’s a list of things. Insightful provides exceptional service and outstanding support. When you choose SugarCRM from Insightful, you get a fully managed CRM tailored for your needs, as well as a technical support team that goes with it. And when you need it, we offer training and custom development services to help you make the most out of your CRM investment.
Services
You’re never alone — 24x7.
Technical Support
Unlike other CRM companies out there, once you’re with Insightful, we won’t leave you to figure things out on your own. Insightful offers unlimited phone support, and of course, we’ll help you get set up and configured in a snap.
Managed & Hosted
Insightgful's fully managed and hosted service ensures that your critical data is always secure and available. We proactively monitor and maintain your system 24x7, and make sure that you’re always up-to-date with the latest features, upgrades, and security patches. Our state-of-the-art data centres house leading-edge equipment with redundant clusters and high-speed networks.
Training
A CRM system is only as good as the people using it. Once you’ve implemented SugarCRM, you can take advantage of our instructor-led online training, and empower your managers and front-line staff to use it to its fullest capacity.
Custom Development
No two businesses are alike. Same with CRMs. SugarCRM is built using open source technologies and provides a high degree of flexibility. You can change screen layouts, add new fields, change dropdown lists, all via the web-based Studio feature. If there is something that you can't do through the Studio, our experienced development team can work with you to build customisations, new modules, APIs and interfaces that your organisation needs.
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